Apple after Steve Jobs
With
Steve Jobs’ unfortunate demise last year, speculations were rife
that Apple will not be the same again. Many even went to the extent
of saying that it would no more be able to create extraordinary
products, market at equally extraordinary prices, that it would
gradually lose market and soon be relegated to the crowd.
Besides
Jobs’ charisma and showmanship, what was indeed missed was his
business strategy which could be called maverick at the least. Apple
has always launched gadgets which were way ahead of their time,
thereby showing the way to the world. Over and above this, Apple
always released the later versions of their devices even before the
competition has caught up with their previous releases, effectively
proving that their only competition is themselves.
Post
Steve Jobs, Tim Cook came to the helm of Apple when it was one of the
best technology companies of its time. Having to match Steve Jobs’
charisma and exceed expectations in the inevitable comparison with
Jobs’ leadership and his, a lot was at stake for Tim Cook and for
Apple too. The launch of the new iPad puts to rest many of the
concerns.
It
would only be fair to Cook to say that he was at least, if not more,
as good as Jobs was, at the launch of the new iPad. Cook held the
audience’s and the world’s attention and went through the launch
with the ease of a virtuoso.
Now,
as far as the business strategy is concerned, the changes though
subtle are apparent. Firstly, the innovation seemed to have changed
course towards improving user experience in the existing features
than bringing in new breakthrough technologies. This would be
welcome, although in the short term because usually, by the time
people got familiar and understood how to use all the features in the
device, there would be many similar products offered at a lower cost.
This was pretty much what happened in the case of the iPhone and the
iPod- a new one was released within a few months of most people
buying one, perceptively making their devices old. In effect, Apple
would now be better utilizing the product life cycle to its advantage
(read, letting the product mature before the next version is
released).
Secondly,
Apple instead of replacing the iPad2, reduced its prices to the entry
level alongside the new iPad. This would make the iPad2 particularly
desirable to the larger customer bases such as the emerging markets
and students which were not comfortable with the earlier price tag.
Over time, there could be an iPad for every task and for pocket. This
could mark Apple’s foray beyond the skimming pricing strategy, into
the volume markets.
Finally,
there is the possibility that Apple is just testing the waters with
this launch. The way the new gadget was named not iPad3 or iPadHD but
just the new iPad, the way iPad2 was retained, the way Cook
dropped hints that Apple is building the next amazing device- all
these are not-so-subtle hints that something big is coming.
In
all, it is evident that Apple has created an image for itself larger
than any individual. Agreed, Steve Jobs was one of the best
businessmen of his time but Tim Cook and Apple are still very much in
the race.
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